Privacy Policy

• (Personal Information Protection Policy)

1. Kobe observes the Act on the Protection of Personal Information, Act on the Use of Social Security and Tax Number System (also called Individual Number or "My Number") Numbers to Identify a Specific Individual in the Administrative Procedure and other relevant laws, rules, and guidelines established by the government and other regulations.
2. Kobe has established a management framework to protect personal information, and assigned a person to "Personal Information Protection Administrator" position and implemented the appropriate protection of it.
3. Kobe utilizes personal information within the scope of the intended use that is clearly communicated to customers, and takes measures not to be used beyond the scope. Kobe does not disclose or provide personal information provided by customers to third parties except with the consent of the customer from whom the personal information was obtained or when there is a legitimate reason.
4. Kobe strives to prevent unauthorized access to personal information or the leakage, loss, or damage of personal information and continually enhances, remediates and manages information security.
5. Kobe responds to inquiries concerning personal information or requests from customers for disclosure of their personal information sincerely and without delay.

1. Achieving the 'Purpose of Use' of our service and business.
2. Notices of service and other communication to our customers.
3. Giving notice to shareholders, provision of various types of information and shareholder management.
4. Exercise of rights or performance of obligations based on the 'Act of Japan' and other relevant laws and ordinances.
5. Responding to inquiries, requests and so on from our customers.
6. Carrying out operations incidental to (1) through (5) above and operations to properly and smoothly manage the operations of Kobe.

When handling personal information beyond the scope necessary for achieving the 'Purpose of Use', Kobe will seek customer's consent except for cases prescribed under items in Paragraph 3 of Article 16 of the Privacy Act.

1. Required under laws or ordinances.
2. Required to protect human life, body or asset (including that of legal entities) and difficult to obtain the approval by the customer him/herself.
3. Made to a consignee within the scope necessary for carrying out our business.
4. To use personal information jointly with a group company or a business partner of Kobe within the scope of the intended use.
5. To provide, in an unrecoverable format, personal information in a format that does not allow easy identification or recognition of the corresponding individual.

1. A user indicates his/her own personal information to a specific company, using any function under the services or by ther means. (As for the handling of personal information in the service using companies, or any such instances please make direct inquiries to each of the service using companies.).
2. A user is unexpectedly identified by information entered by the user under the services;
3. A user provides personal information to, and the user's personal information is used at, an external site linked by the services; or
4. Anyone other than a user obtains the user's information (ID, password, etc.) which can identify the user as an individual.
5. In addition to above, personal information is leaked by computer viruses or similar causes.