FAQ

Prior registration is required. So, the first step is to register with us. After registration is completed, you can choose your preference from our stock list, or let us know what you have in mind.

Yes, you can cancel your purchase order from stock vehicle within 5 days after confirmation and your deposit will be fully refunded. If the vehicle was purchased from your auction account through a bid and if notified within 1 hour of purchase, a penalty of JPY 80,000 would be charged to cancel. If the time exceeds more than 1 hour, then the total cost and loss of re-sale / re-auction would be charged and immediate charges would be deducted from your deposit.

Once your payment is received the vehicle will be booked for the next available vessel to your destination. If the shipment is scheduled on roll-on roll-off (RORO), vessels are generally available - at least 1-2 ships a month. Container shipments are weekly based. Please refer to the shipment schedule by contacting a sales representative.

Yes of course. All cars are thoroughly inspected to confirm that there is no difference between the actual specifications and those on the specification sheet. We could also provide you with an inspection certificate for clear and transparent level of certification of the vehicle for an added cost by government appointed agencies.

It is available 24/7, so you can use it anytime, any day to place your bids. But auctions run only from Monday to Saturday expect during special holidays in Japan.

Yes, the data from recent auctions will be a good source of information. It indicates the prices of vehicles that have been sold over the last 3 months.